Terms of Service

Welcome to Tundin. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

You agree not to use our products or services for any illegal or unauthorized purpose.

2. Account Terms

You may be required to provide personal details such as your name, address, email, and payment information when placing an order.

You agree that all information provided is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

We reserve the right to suspend or terminate accounts that provide false information or engage in suspicious activity.

3. Pricing and Payment

All prices listed on our website are in Indian Rupees (INR) unless stated otherwise.

Prices are subject to change without prior notice.

We reserve the right to modify or discontinue products at any time.

Payments must be made in full at the time of purchase through our approved payment methods.

We use secure third-party payment gateways, and we do not store complete payment card details.

4. Product Descriptions

We strive to ensure that product descriptions, images, pricing, and other details are accurate and up to date.

However, we do not guarantee that all information is completely error-free.

Minor variations in color, size, or appearance may occur due to screen settings, printing methods, or product updates.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

Product unavailability
Pricing errors
Payment issues
Suspected fraud
Incomplete customer information

If your order is canceled after payment has been processed, the applicable refund will be initiated according to our refund policy.

6. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS].

Delivery timelines may vary depending on your location, courier partner, and external factors beyond our control.

Delays caused by logistics providers, weather conditions, public holidays, or unforeseen circumstances may occur.

We are not liable for delays caused by third-party shipping providers once the order has been dispatched.

Customers are responsible for providing accurate shipping details.

7. Returns and Refunds

Our Return and Refund Policy governs all returns, replacements, cancellations, and refunds.

Products must be returned according to the conditions mentioned in our separate Return Policy.

Refunds, if approved, will be processed within the applicable time frame depending on the payment provider and bank processing times.

Customized, personalized, or final-sale items may not be eligible for return unless damaged or defective.

8. Prohibited Uses

You may not use our website or services:

For unlawful purposes
To violate any local, national, or international laws
To infringe upon intellectual property rights
To transmit viruses, malware, or harmful code
To collect or misuse customer information
To engage in fraud, abuse, or harassment
To interfere with website security or operations

Violation of these rules may result in immediate termination of access.

9. Intellectual Property

All content on this website including logos, designs, product images, text, graphics, and branding belongs to [STORE NAME] and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

10. Limitation of Liability

To the fullest extent permitted by law, [STORE NAME] shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use of our website
Purchase of our products
Delays or delivery failures
Product misuse
Technical website issues
Third-party service interruptions

Our maximum liability shall not exceed the amount paid by the customer for the specific order in question.

11. Indemnification

You agree to indemnify and hold harmless Tundin, its owners, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of our services.