Shipping Policy

At Tundin, we are committed to delivering your orders safely and on time. This Shipping Policy explains our shipping process, delivery timelines, charges, and important information related to your order.

By placing an order with us, you agree to the terms outlined below.

1. Order Processing Time

All orders are processed within 2 days after successful payment confirmation.

Orders are usually processed on business days only (Monday to Saturday, excluding public holidays).

Please note:

Orders placed on Sundays or public holidays will be processed on the next business day
Customized or made-to-order products may require additional processing time
During sales, festive seasons, or high-demand periods, processing may take slightly longer

2. Shipping Methods Available

We work with trusted courier and logistics partners to ensure safe and reliable delivery.

Available shipping methods may include:

Standard Shipping
Express Shipping (if available)
Cash on Delivery (if applicable)
Local Delivery (if applicable)

Shipping options available for your location will be shown at checkout.

3. Delivery Timeframes

Estimated delivery time after dispatch:

Domestic Shipping (India)

Metro Cities: 4-5 days
Other Cities/Towns: 4-5 days
Remote Areas: 4-5 days

Please note that delivery times are estimates and may vary depending on courier services, weather conditions, local restrictions, or other unforeseen delays.

4. Shipping Costs

Shipping charges are calculated based on:

Delivery location
Product weight and size
Selected shipping method

5. Tracking Information

Once your order has been shipped, you will receive:

Shipping confirmation email
Tracking number
Courier partner details

You can use the tracking number to monitor your shipment status directly through the courier partner’s website.

If you do not receive tracking information within the expected processing time, please contact us at hemanthtee09@gmail.com .

6. Delivery Issues and Delays

While we do our best to ensure timely delivery, delays may occur due to:

Courier service disruptions
Weather conditions
Public holidays
High order volumes
Incorrect shipping details provided by the customer
Government restrictions or unforeseen events

Tundin is not responsible for delays caused by third-party courier partners after dispatch.

If your package is marked as delivered but you have not received it, please contact us within 2 days so we can assist you.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If incorrect or incomplete address details are provided:

Delivery may be delayed
Additional shipping charges may apply
Returned shipments may require re-shipping fees

We are not responsible for failed deliveries due to incorrect customer information.

8. International Shipping (If Applicable)

We may offer international shipping to selected countries.

Please note:

Delivery timelines vary by destination
International customers may be responsible for customs duties, import taxes, or local charges imposed by their country
These charges are not included in our product prices or shipping fees

Customers are responsible for checking their country’s import regulations before placing an order.